Local Yarn from Happy Sheep | Grown, Spun & Dyed in Central Germany

Policies

Policies

 
 

Yarn Process

Our first base Origin is a 3ply 100% German merino yarn, woolen spun at a small family run mill. After spinning, the wool is washed in a stream on the property and hung to dry. We then skein the dry yarn and package it with the greatest of care. We currently offer two natural undyed colorways in 100g skeins, but hope to expand soon to offering limited edition plant dyed 50g skeins. 

This is rustic farm yarn- it's woolly and sheepy. To ensure that your yarn does not felt, always wash by hand. Our hand dyed yarns are very unique, dyed in small batches using natural materials. Although our process is always the same, the color between skeins dyed with the same materials may vary.

Shipping

Germany:  We offer two shipping options for orders received from within Germany. (Please note, if you choose standard shipping we won't be able to refund or replace any items that should be lost or damaged in the mail) Standard shipping cost: €4 // Tracked & Insured shipping cost: €7

Europe: Orders received from within the EU will include a flat shipping rate of €7. The customer will be responsible for any extra customs or shipping fees.

International: Orders received from all other countries will include a shipping fee of €8. For all packages shipped internationally, the customer will be responsible for any extra customs or shipping fees applied. 

We will do our best to ship all orders in a timely fashion, as we know it can be very hard to wait to cast on! Our current turnaround time is 5-7 business days (excluding weekends & holidays here in Germany).  All smaller packages will ship with the Deutsch Post, and the larger ones will ship with DHL.

Refunds & Exchanges

We are currently unable to offer exchanges. However, if there is a problem with your order or you are unhappy with the yarn please do not hesitate to contact us: hello@raincloudandsage.com. We will do our very best to fix the problem and find a solution. 

Yarn support & collaborations 

We love working with small businesses and indie designers! If you are interested in collaborating with us or receiving yarn support for a design, please do get in touch so we can see if our yarn would be a good fit for what you have in mind. If you are a retailer interested in purchasing our yarn wholesale for your shop please also send us an email and we'd be happy to connect with you further.